17.11.2025 – 19.11.2025

With this training, you will be able to establish cross-practice collaboration, governance, and effective service value streams. You will be able to maximize the value of applied practices both operationally and strategically.

Voraussetzung

The «ITIL® 4 (and since October 21, 2024 also v3) Foundation» certification is a prerequisite for this course. If you are not yet in possession of one or other of the «Foundation» certifications, please attend the following course:

Zielgruppe

This training is suitable for anyone who wants to gain more practical knowledge of operational ITIL® practices. This includes operational managers and process managers.

Quelle: www.weiterbildung.swiss